When should I expect to receive my package?

Please allow 3-5 business days processing time.  Due to COVID-19 and the holiday season, shipping has been experiencing delays.  However, it is my goal for you to receive your order within 7-10 days of purchase (hopefully sooner!).

What's Your Return Policy?

Our goal is complete customer satisfaction and we understand that life circumstances and situations change.  Should a refund be needed, you can contact patti@yourpartybox.com to initiate a refund within 14 days of purchase date for standard, unopened and unused items.  Please note, party boxes, decorations kits and plate sets MUST be returned as a FULL set, or a refund will not be issued.  Custom party boxes are FINAL sale.  

I'm planning a party, but don't see a party box that works for me...Can you help!?

OF COURSE!  I've got you covered.  Give me a call or shoot me an email and we will work on trying to find a custom party box just for you!

What's your shipping fee policy?

Orders $50 and up, shipping is FREE! Otherwise, $9.00 Standard Shipping fee for all orders < 8lbs.  $14.00 Standard Shipping fee for all orders >8lbs.