At Your Party Box, customer satisfaction is our highest priority.
We understand that things change, and strive to provide our customers with the flexibility and ease they need to create a beautiful & magical event!
That said, should you need to return a standard item, Your Party Box will accept the return of standard, unused, unopened items within 14 days of the purchase date. Please note, all items ordered as party boxes, decoration kits or plate sets must be returned as a full set in order to receive a refund.
Custom boxes, however, are FINAL sale.
Please contact firstname.lastname@example.org with your order details to initiate a return.